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Webinar: Advancing and Amplifying Retention with Customer-Centric Connections

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Advancing and Amplifying Retention with Customer-Centric Connections
home / get exact in how you contact webinar

Thursday, December 18, 2012

11AM – 12PM PST / 2PM – 3PM EST

Join the Chief Marketing Officer (CMO) Council and Pitney Bowes in the fifth installment of the Get Exact in How You Contact webinar series. As we continue our conversation around retention marketing strategy, we will be joined by Ryan Frankel, Director of Marketing for Bell Canada. Frankel will share how Canada's largest telecommunications company has increased customer advocacy and loyalty, minimizing churn, and improving the overall customer experience, while working to overcome some of the complex dynamics in the communications industry.

Topics will include:

Speakers :

Ryan Frankel – Marketing Director – Bell Canada

Patrick Surry – Group Solutions Officer, Customer Analytics – Pitney Bowes Software

Liz Miller – VP, Operations – CMO Council

CMO Council Contact
Donovan Neale-May
Executive Director
408.677.5300 x5333
donovan@cmocouncil.org

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