Deborah is a seasoned business professional with nearly 30 years of business experience. Throughout her career, she has broken new ground, evangelizing new technology and approaches to drive change while working closely with customers to ensure their success. Deborah has over 20 years of experience in sales, marketing and strategic business development of technology products and services. Her leadership experience includes marketing & brand development, customer loyalty programs, global account management, solutions selling and strategic partnerships in a wide range of organizations from start-ups to a multi-billion dollar service company. Deborah is currently the Managing Principal of Windward Solutions, a professional services firm providing advisory services to technology and services organizations. Previously, Deborah was Executive Vice President of Sales & Marketing and Chief Marketing Officer for Biz360, an information services company that provides Market Intelligence to marketing executives. Before joining Biz360, Deborah served as a Vice President and Managing Director at BearingPoint (formerly KPMG) where she held a number of global leadership positions including marketing, global accounts and strategic partnership development. In 2000, Consulting Magazine named Deborah one of the top consultants of the year for her efforts in building a partnership with Cisco Systems that generated a $1B investment. Before joining BearingPoint, Deborah enjoyed a highly successful career in technology sales & marketing, consistently delivering top sales performance and driving early adoption of new technology.

About Satmetrix
Satmetrix Systems, Inc., headquartered in Foster City, Calif., is the leading enterprise customer experience management (CEM) company. Satmetrix’ software delivers continuous customer experience feedback and insights to drive actions from all employees that vastly improve customer loyalty and financial performance. Satmetrix Systems also provides industry thought leadership; it developed the Net Promoter® metric with Fred Reichheld, Bain Fellow and director emeritus.