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Chris X. Moloney Chief Marketing Officer Scottrade As CMO at Scottrade, Chris X. Moloney leads all marketing, advertising, CRM and research for the leading U.S. online, branch-supported investment brokerage. Scottrade is one of America’s leading customer loyalty and referral success stories, winning the J.D. Power Award six consecutive times and a BrandWeek/BrandKeys Customer Loyalty Finalist for 2006. Over the past 10 years, Moloney has established himself as one of America’s foremost experts on customer loyalty, satisfaction and retention marketing, with over 250 media appearances in the past 48 months. Prior to joining Scottrade, Moloney was the corporate vice president of marketing at Charter Communications and previously held the position of vice president and general manager of the loyalty marketing division of Parago, a large promotions marketing agency based in Dallas. As a leading conference speaker, author, strategist and visionary on customer loyalty and customer-centric business management, Moloney was given the title of the “New Voice of Loyalty Marketing” in 2002 by the Institute for International Research (IIR). About Scottrade |
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