Driving eMarketing performance with the right platforms, people, and processes
With more than $1.5 trillion spent on marketing and communications worldwide, there are significant incentives for global enterprises to improve the way they allocate, optimize, and justify spend. Functional marketing silos are being imploded and tightly connected for improved collaboration, integration, workflow, and use of critical data using advanced marketing automation platforms.
Determining the optimal way to go to market has never been more challenging. A multitude of new media channels and online/mobile avenues of market access are fragmenting media buys. Channels of distribution are multiplying, requiring broader, more diverse, and customized marketing support. Sophisticated customer information gathering and database marketing techniques are seeing big shifts of marketing resources in areas that allow for improved behavioral targeting and personalization to optimize response and revenue potential.
Market pace and velocity require more efficient and intimate online customer engagement, quicker product uptake, and viral affirmation through social and shared interest networks, as well as greater prominence and cost-effective prospect acquisition through websites and contextual search optimization, web content delivery, and pervasive mobile connectivity with customers.
Today's marketing planning process requires better data integration and analytics, more accurate forecasting and predictive modeling, higher levels of marketing group participation and accountability, as well as the deployment of closed-loop campaign performance dashboards. This will be driven by a wider embrace of marketing automation platform processes, continuous business activity monitoring, and intelligence gathering across all customer touch points, interactions, and transactions.
Customer expectation in the digitally driven world demands targeted, relevant, and meaningful engagement at every turn. As more customers consider defection from brands because the information, content, services, promotions, and engagements lack relevance and resonance, marketers must look to data-driven strategies that deliver the right message to the right customer at the right time—and in the right channel. This is data-driven precision marketing.
Integrate to Accelerate Digital Marketing Value
Driving eMarketing Performance With the Right Platforms, People, and Processes With more than $1.5 trillion spent on marketing and communications worldwide, there are significant incentives for global enterprises to improve the way they allocate, optimize, and justify spend. Functional ... Report Details
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Andisa Nitsubane - Microsoft South Africa , Marketing and Communications Director
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Charlie Cole - Lucky Brand , Vice President, Online Marketing
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Daniel Roth - CooperVision , Senior Director of Marketing
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David Friedman - Sears Holdings, SVP of Marketing Business Unit
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Dr. Lapo Paladini - PerkinElmer, Senior Vice President & Chief Marketing Officer
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Drew Panayiotou - Best Buy, SVP-US Marketing
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Gina Testa - Xerox, VP of Marketing
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Issac Turk - Sirius XM , Sr. Director Database Marketing & Analytics
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Kam Rope - Chipotle Mexican Grill , Program Manager, Direct Response
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Lynne Brum - Metabolix, VP, Marketing and Corporate Communications
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Mark Phibbs - Adobe Systems, APAC Marketing Director
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Markus Kramer - Aston Martin Lagonda Ltd., Global Marketing Director
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Michelle Waldgeir - Astrum Solar, VP of Marketing
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Nicolas de Kouchkovsky - Genesys Telecommuncations , Senior Vice President
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Richard Brayer - CAR-X, Chief Marketing Officer
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Richard Stamets - Chartis Insurance, Strategic Marketing Executive
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Robert Solomon - Outrigger Hotels & Resorts , SVP & Chief Marketing Officer
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Robin Korman - Wyndham Hotel Group, SVP, Loyalty Marketing and Strategic Partnerships
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Robin Saitz - PTC, SVP Solutions Marketing
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Roger Menz - Sony Music Entertainment, Formerly Vice President, Global Marketing
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Steve Carchedi - GE Healthcare, Chief Marketing Officer
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Suaad Sait - Rackspace , Chief Marketing Officer
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Tim Suther - Acxiom, CMO & SVP
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The Society for Marketing Professional Services The Society for Marketing Professional Services (www.smps.org) represents a dynamic network of more than 6,000 marketing and… More » |
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Targeting and personalization, a new option in this year’s survey, also is a focus for digital marketers, with 37% citing it as top-3 priority. Some areas taking a step back from last year include content optimization (31%, down from 39%), brand building/viral marketing (26%, from 32%), video marketing (9%, from 21%), and social media analytics (9%, from 19%). Connected TV, also a new option this year, failed to garner a vote. MarketingCharts In 2013, 39% of in-house digital marketers surveyed tabbed content marketing, up from 29% last year. Tied with content marketing at the top of the list was conversion rate optimization (up from 34% last year), slightly ahead of last year’s leader, social media engagement (38%). MarketingCharts Almost three out of four businesses (71%) plan to increase their digital marketing budgets this year, according to stats included in the new Econsultancy/Responsys Marketing Budgets 2013 Report. eConsultancy 82% of the U.S. marketers are expected to increase mobile media marketing strategy by 82% followed by social media 76%. Well this co-relates with another report where marketers are not actually ready for mobile marketing. dazeinfo Marketers were less preoccupied with turning more efforts toward paid search (search engine marketing) with 59% and email campaigns with 56%, although more than 50% of marketers still expected to increase their focus on these channels as well. dazeinfo 71% of CMOs feel unprepared to deal with the data explosion over the next five years. 68% feel unprepared to deal with social media. 65% feel unprepared to deal with the growing number of channel and tech device choices. InformationWeek 23% of the CMOs IBM surveyed rely extensively on external partnerships for IT initatives today. 61% think they'll rely extensively on them over the next three to five years. InformationWeek Traditional media has worked well for marketing to Hispanics, but the shift to the digital sphere has also seen changes in Hispanic media consumption. For starters, there are currently over 32 million US Hispanics online; and this number is expected to reach 42 million within the next 3 years. eConsultancy US Hispanics are also digital critics. Thirty-nine perecent of Hispanics post ratings and reviews of products they've purchased and services they've recieved. They also comment on blogs and websites, while only 15% of non-Hispanics participate in these activities. eConsultancy 58% of respondents said they lacked the skills and technology to perform analytics on marketing data, and more than 70% said they aren't able to leverage the value of customer data. WDM Group Some 75% of enterprise decision makers polled in a recent survey believe that leveraging data will help their companies dramatically improve their business, yet more than half feel they currently lack the tools to mine true customer insights from the data generated by digital and offline efforts. WDM Group Data shows new digital media are experiencing a rapid adoption rate - 78 percent of B2B companies, for instance, report using social network marketing - but that marketing measurement is not keeping with the same pace. "In particular," the study claims, "measurement of digital marketing with financial metrics (such as market share, revenue, profit, or lifetime customer value) is lagging. Only 14 percent of those companies using social network marketing are tying it to fianancial metrics." KO Marketing Associates Marketers are more likely to say that marketing staff (28%) participate in making digital marketing technology recommendations than the CMO (17%), the IT department (14%), and the VP of Digital (11%). MarketingCharts 38% expected to decrease their investment in paid traditional media, compared to just 16% for paid digital media, and 9% for earned/owned media. MarketingCharts Although client marketers said traditional media still makes up the majority of their budgets, only 22% forecast increase in traditional media spending thie year compared to 2011, while half expected to increase their paid digital media spend, and two-thirds their earned digital media spend. MarketingCharts Almost three-quarters of enterprise decision makers report a shift in budgets from traditional advertising to digital in the past year, according to a March 2012 report from DataXu. MarketingCharts About one-third say that more than half of their budgets have shifted from traditional to digital marketing, while an additional 23% report between 26% and 50% of their budgets moving to digital. MarketingCharts According to Forrester Research, spend related to search marketing, online display advertising, email marketing, social media, and mobile marketing will collectively grow to nearly U.S. $55 billion by 2014. More importantly, as marketers are getting better at balancing channel investments with consumer media time, digital spend will increase from 12% of overall advertising to over 21% by 2014 as marketers shift dollars away from low-performing traditional media into more relevant interactive channels. Forrester According to online privacy service provider TRUSTe, just 10% of US adults reported being worry-free regarding their online privacy. Though the level of online privacy concern varied in degree, a large percentage of respondents reported significant unease: 21% worried frequently, and 23% always worried about their digital privacy. TRUSTe Market research company uSamp surveyed 600 social media users who visited such sites at least a few times a week. It found that 28.2% of both male and female respondents said they were somewhat or very uncomfortable with the privacy protection on social media sites, and another 4.2% said they were uncertain. Comparing men to women, by age, a higher percentage of men were very or somewhat comfortable with privacy protection, with the exception of respondents ages 50 and older. Of females that age, 57.2% were somewhat or very comfortable, compared to 45.2% of men ages 50 and up. uSamp |
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Mobile Marketing Whitepaper: 25 Reasons you Need a Mobile Marketing Strategy Today - Now Speed Four Seasons, Hilton and Marriott Top L2's Second Annual Digital IQ Index Hotels - L2 Think Tank Triumph of the Underdog: Digital Marketing Case Studies - Inc.com Integrated Campaigns Increase Conversions - Lorel Marketing Group How to Generate Quality B2B Traffic with Social Media in 2012 - Lorel Marketing Group Mobile Marketing in 2012 - A Vehicle to Grow Your Business - Lorel Marketing Group Acceleration Provides Guidance on Effective Mobile Integration to Large Pharmaceutical Company - Acceleration.biz |
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Digital Marketing: Global Strategies from the World's Leading Experts
The first in a series of books from Wharton's prestigious SEI Center, managed by Professor Jerry Wind, this reference focuses on marketing strategies, methods, and cases used specifically for e-commerce businesses operating globally. It includes contributed chapters from leading thinkers from top U.S. business schools including Wharton, the University of Texas, Columbia, Harvard, Northwestern, University of Michigan, Duke, and MIT. Many of the contributors, in addition to teaching MBA and Executive Education seminars, also consult to major corporations around the world.
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The Best Digital Marketing Campaigns in the World
The Best Digital Marketing Campaigns in the World brings together an international collection of successful digital marketing campaigns, assessing what they achieved and the business lessons learnt. This practical and dynamic book explores how businesses large and small have harnessed social media, blogs, forums, online video and email to boost their brand and attract customers.
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The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
This is the book every ambitious, forward-thinking, progressive marketer or publicist has at the front of their shelf. Business communication has changed over the recent years. Creative ad copy is no longer enough. The New Rules of Marketing and PR has brought thousands of marketers up to speed on the changing requirements of promoting products or services in the new digital age. This is a one-of-a-kind, pioneering guide, offering a step-by-step action plan for harnessing the power of the Internet to communicate with buyers directly, raise online visibility, and increase sales.
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Twitter Marketing: An Hour a Day
Expert author Hollis Thomases acquaints you with the Twitterverse, its conventions, and its fascinating demographics and statistics. She then teaches you step by step how to effectively craft successful branding and direct response strategies that can be scaled to any organization and its objectives. Twitter Marketing: An Hour a Day uses interesting case studies, success stories, anecdotes, and examples to demonstrate how to use Twitter metrics in order to inform strategic direction. You'll discover how top companies-large and small-have leveraged this exciting communications platform.
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