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REPORTS & RESOURCES

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Customer Attainment From Event Engagement

The CMO Council’s cooperative thought leadership report with the Exhibit and Event Marketing Association (E2MA) is aimed at benchmarking the business value of trade shows and events, as well as identifying new tools, technologies and techniques for driving experiential marketing effectivene...   Report Details

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2013 Online Advertising Performance Outlook

According to the McKinsey Quarterly, “the rapid growth of online advertising hides a serious challenge: the digital world has developed faster than the tools needed to measure it. This problem has made it difficult for marketers to fully exploit the web’s promi...   Report Details

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Big Data's Biggest Role, Aligning the CMO & CIO: Greater Partnership Drives Enterprise-Wide Customer Centricity

Discussions about the dynamic between chief marketing officer and chief information officer have often centered around the technologies being implemented in this age of digital engagement. However, as organizations realize the importance of delivering on a more customer-centric overall business s...   Report Details

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Brand Automation for Local Activation: Connecting Customer Engagement Into Measurable Local Strategies

This in-depth analysis reveals that even in the face of constrained budgets and overly taxed resources, marketers are optimistic that through improved targeting, relevance and measurement, optimization is possible, even at the most local, one-to-one customer level. However, to maintain brand imag...   Report Details

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BOOKS
BLOGS
The CRM Field Guide

The CRM Field Guide is an essential guide to Microsoft Dynamics CRM that everyone should… More

CRM Fundamentals

CRM Fundamentals is a critical and comprehensive resource for executives… More

CRM In Real Time: Empowering Customer Relationships

This comprehensive guide to Customer Relationship Management (CRM) draws on Barton… More

Building Business with CRM

Build better workflows. Build better dialogs. -Use all the actions for Workflows and… More

The New Rules of Lead Generation: Proven Strategies to Maximize Marketing ROI

Lead-generation marketing is evolving rapidly, but many companies are still using the… More

Maximizing Lead Generation: The Complete Guide for B2B Marketers (Que Biz-Tech)

Lead generation is “Job One”: B2B marketers’ single most important… More

The Mobile Consumer

The Mobile Consumer, a multimedia magazine style resource, is designed to help you… More

The Social CMO Blog

The Social CMO is an informal consortium of likeminded and dynamic individuals who have… More

Tenser's Tirades

In which James Tenser, opinionated and often contrarian retail marketing analyst and… More

The MarketingSherpa Blog
Written by MarketingSherpa's researchers and reporters, the Sherpa Blog offers practical… More

CMO Council Contact
Donovan Neale-May
Executive Director
650.328.5555 x4200
donovan@cmocouncil.org

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