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The last audit of the CMO Council, Marketing Executives organization is optimistic for 2013. The study “State of Marketing” reveals that marketing budgets increase to 50% of respondents and customer relationship remains at the heart of strategic planning.
With the number of global mobile phone subscribers set to hit 6.5 billion by the end of this year, brands are increasingly seeing mobile relationship marketing (MRM) as a critical area for gaining competitive advantage, according to a new study from the Chief Marketing Officer (CMO) Council.
According to an infographic from DKNewMedia with data culled from Forrester, 32% of online consumers trust a stranger's opinion on public forums or blogs more than they trust branded advertisements and marketing collateral. This is just one stat from a far-reaching content marketing infographic and I will share the entire thing with you below - but after reading over the entire thing, this one stat jumped off the screen.
Today’s digitally savvy customer has thousands of potential access points to a company, resulting in an insurmountable volume of customer interactions via an ever-growing number of channels. In addition, with a variety of external informational sources, data about your company and products is readily available, making it seemingly impossible to understand your customer’s baseline knowledge.
Amplifinity, a pioneer in social marketing software, today announces the appointment of Larry Angeli as Amplifinity Senior Vice President of Sales and Marketing. Previously Vice President of Compuware Corporation’s Healthcare Industry Solutions, responsible for Compuware’s global healthcare business, Angeli also served as Compuware’s Vice President of Worldwide Marketingfrom 2003-2008.
It's that time again: CMO.com recently turned to its ever-growing array of savvy contributors and colleagues and asked them what they envision the new year will bring for the digital-marketing world.
Santa has an unblemished reputation for “delivering on the promise” and delighting the customer. With a firm deadline to hit (December 24th) there is no margin for error. A study by CMO Council of the global top consumer brands found that only 4 out of 10 top brands retains 50% or more of their “highly loyal” customers. Yet Santa defies these odds.
Welcome to The Marketing Week, your guide to the good, the bad and the downright bizarre marketing highlights of the last seven days.
While television should once again account for the lion’s share of global marketing spend in 2013, a disproportionate number of executives report that search is a far more effective medium through which to generate consumer demand. According to a new study from the Chief Marketing Officer Council, 27 percent of those surveyed said that TV was the most impactful medium through which to advertise one’s brand, whereas 44 percent said that search was the superior vehicle.
More than 50% of marketers increased their budgets in 2012, and only 22% saw budget reductions, according to a new report from the CMO Council.
The perceptions of today's socially connected customers are formed and reformed at every touch point they have with a brand like ours. On the .com, in the customer community, on mobile apps, and on Facebook and Twitter, there are countless opportunities to gain or lose sales and customer loyalty.
According to the APAC Digital Marketing Performance Dashboard by the CMO Council and Adobe Systems—a report that focuses on marketing tactics in the Asia-Pacific Region—37% of marketers devote less than 10% of their marketing budget to digital marketing such as email, web, social media, e-commerce, and mobile.
With 2012 rapidly coming to an end, everyone must take the time to reflect and look forward to what 2013 may hold. For chief marketers, the past year has conjured up great momentum for the new year that lies ahead. The CMO Council's "State of Marketing 2012" report explores the average CMO's plan for the coming year and insights into how CMOs' continual efforts have laid the groundwork for improved strategies and technological advancements.
As a chief marketing officer, I find it ironic and rather disturbing that this letter should appear in the same issue as we read that 70 per cent of chief executives have lost confidence in their CMOs, and where ISBA, the CIM and many fellow CMOs are clearly signalling that marketing has been “too artistic”.
A majority of marketers expect to make changes to their agency rosters in the next year, with the need for enhanced digital capabilities and innovation among the key drivers of this trend, a study has shown.
In a recent Lithium-CMO Council social media survey, the company found that 47 percent of social customers expect a response to an online request within one hour. Ultimately, brands need the right tools and processes to meet these expectations in a scalable way.
The Chief Marketing Officer Council has released its sixth annual "State of Marketing" report, which surveyed more than 550 marketing leaders across the globe, offering a glimpse into marketers' strategies in ad spending, technology investments, and other areas for the coming year, revealing a number of findings.
The Chief Marketing Officer Council survey of 550 international marketing officers found that fewer than one in five corporations believe they have an effective digital marketing strategy. According to the results, 50 percent of corporations plan to focus on the expansion of digital marketing in 2013 to address a general lack of innovation.
Better customer insights lead to better growth potential. But today, acquiring, developing, and interpreting all that customer data requires both the marketing and IT departments. In fact, recent research conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO).
A new report from the CMO Council’s State of Marketing suggests that marketers in the Asia Pacific region, including Australia, should have more money at their disposal for campaigns next year.