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BACKGROUND
In today’s fast-moving and highly interdependent global marketplace, companies increasingly rely on complex networks of trading partners, resellers and outsource service providers to innovate, build, transact and deliver on the customer experience. How effectively these partners work together as a seamless and high-performing value chain – and how integrated these Business Collaboration Networks are with the end-customer – ultimately determines customer satisfaction, productivity and business performance. Getting the right product or service to the right customer at the right time -- and with the right support infrastructure in place -- requires coordination across a highly distributed worldwide value chain of partners. Innovation, design, quality, process performance and financial results are increasingly outside the purview of any one organization. A company’s capacity to harness the power of these Business Collaboration Networks, in order to optimize business performance and customer value -- is today’s real source of competitive advantage.
Traditional, internally focused management practices, systems and processes do not meet the needs of these complex multi-enterprise business and customer networks. Instead, organizations must develop more adaptive and robust systems and infrastructures capable of addressing global business collaboration dynamics. Collaboration has evolved from simple information exchange to shared business processes that improve visibility, decision-making, innovation and efficiency across extended supply and demand chains while optimizing customer experiences.
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SPONSOR
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Sterling Commerce is a software company that helps our customers optimize and transform their Business Collaboration Network inside and outside the enterprise quickly, easily, and securely so they can accelerate revenues and reduce costs. Specifically, we help enterprises connect, communicate and collaborate with their customers, partners and suppliers by providing solutions that enable seamless integration of key business processes, and with applications that enhance the way companies do business. |
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ADVISORY BOARD
Corporate Leadership Committee
- Shawn Knox - SVP/CIO at Ansell Healthcare
- John Goione - Manager, Supply Chain Systems, BMW of North America
- Greg Tennyson - Chief Procurement Officer, Salesforce.com
- Brian Hancock - Vice President, Supply Chain, Whirlpool Corporation
- Tom Larkin - Chief of Staff, Supply Management, Credit-Suisse
Faculty Board
- Joseph Sandor - Hoagland-Metzler Endowed Professor of Practice in Supply Management, Michigan State University
- Michael Hugos - CIO at Large, Center for Systems Innovation (c4si); speaker, mentor and practitioner in business and IT agility and supply chain management
- Jon Hansen - Writer & Speaker, Procurement Insights
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STUDIES & WHITEPAPERS
Prepare To Bounce Back: The Importance Of Incorporating Resilience Into The Supply Chain
Supply chains have become fragmented and brittle. This is due in part to the rapid growth in outsourcing to partners and suppliers that are geographically distant, and in part to an increased focus on sole sourcing, whether to capitalize on price advantages or to cultivate relationships in the extended enterprise.
Beyond Supply Chain Visibility: Response Management Is the Key
Business processes at most companies are transforming from inward-focused processes to outward-facing actions that must harness knowledge and synchronize activities across suppliers, logistics providers, and customers. Aberdeen Group research shows a new focus on externally focused supply chain processes, with improved supply chain visibility being the top priority. The good news is that companies can learn from the missteps and success stories of early adopters to create a lower-risk, higher-reward supply chain initiative.
Can Today's Supply Chain Deliver Tomorrow?
With logistics strategies in place that force logistics managers to make better decisions about product flows, companies might do much more than simply reducing the cost of goods sold by a percentage point. By investing the same amount of thought and capital in logistics management as they do to other strategic corporate initiatives, companies should be able to improve market share and significantly improve their long-term competiveness.
12 Strategies to Improve Your Forecast Quickly
Because forecasting is the top box in the supply chain flow chart, an improvement in accuracy touches almost every area of the company and quick progress can be seen in a variety of measurements including order fill rates, expedite reductions, margin improvements, logistics costs, and customer satisfaction.
Tomorrow's Supply Chain: Dynamic Trading Networks
Rapid-fire innovations in electronic communications are coming together to create the next big thing in supply chain management. Dynamic trading networks offer the prospect of superior customer service, far lower handling and delivery costs, and business operations that are significantly more streamlined.
Out Of The Shadows: Why Supply Chain Strategy Should Be At Top Of The Corporate Agenda
Some Aerospace & Defense (A&D) executives worry that today's global business environment of high demand with high levels of complexity is moving too fast for their supply chains to keep pace. We actually believe that velocity at low costs with flexibility is increasingly what customers want.
Supply Chain Performance Management
White paper from Dr. Hau Lee at Stanford on supply chain performance management.
The Impact of Supply Chain Disruptions on Shareholder Value
Important white paper from Kevin Hendricks of The University of Western Ontario and Vinod Singhal oof Georgia tech on the impact on shareholder value from supply chain disruptions. It had a significant impact on awakening companies to how damaging such even modest disruptions can be, and was a key catalyst on the focus on supply chain risk management so many companies have today.
Crisis dominates the supply chain agenda in 2009
Crisis dominates the supply chain agenda in 2009. Which projects will hold out in these difficult times? The study reflects the most important factors that influence the supply chain agenda of 2009 and shows the impact of the economic crisis on that agenda.
The Top Supply Chain Disasters of All Time 2009
Supply Chain Digest's updated report detailing the worst supply chain disasters of all time. See which is number 1.
Synchronizing the Distribution Supply Chain with Mobility
With growing customer demands and shrinking profit margins, there's simply no room for a sluggish supply chain. That’s where mobile and wireless technologies are making a difference. From the production line to the checkout line, from the warehouse to the delivery truck, mobile solutions are replacing old-fashioned manual processes. By putting wireless computers into the hands of your workforce, you eliminate time-consuming and error-prone paper processes. This increases accuracy, raises productivity, and improves collaboration up and down the supply chain.
Myths, Pitfalls and Realities around Services Procurement
There are tremendous opportunities for services procurement cost savings beyond just cutting services and running sourcing events. This white paper explores the common myths and pitfalls associated with services procurement - which is more than just temp labor- along with practical recommendations as well as a Buyer's Checklist.
Waste Not, Want Not: How Paying Attention to Your "Waste Chain" Can Create a Sustainable Supply Chain
Packaging. Packing materials. Crates. Pallets. Tires. Old Equipment. Certainly, your supply chain creates an expansive graveyard of materials. However, the "waste chain," the movement and reduction of discarded or disposed materials in your supply chain, should be a core component of any green or sustainability initiative at your company.
Case Study: Corporate Express Canada Streamlines Picking At Its Eight Distribution Centers, Making The Switch From Manual Paper To High- Tech Voice-Directed Picking
Many distribution centers are still picking product the old fashioned way, with paper, and not just small DCs either - some very large corporations have yet to switch to paperless picking many years was picking with paper, but recently re-designed its entire picking operations within all of its eight distribution centers in Canada.
Replenishment And Inventory Planning
This article discusses how the replenishment and inventory planning processes are related. It explains the available options for replenishment and how inventory planning can make it more efficient by correctly computing optimal safety stock levels.
Supply Risk: What You Don’t Know Can Hurt You
Cost savings may be job number one today, but the current economic crisis portends an equally disturbing storm brewing on the horizon: heightened supply risk. Volatile commodity prices, credit shortages, consolidation and bankruptcies are combining to threaten companies – regardless of their size or the industries in which they operate – with some form of supply disruption in the year ahead.
A Framework For Measuring Supply Chain Costs
Most corporations do not have a consolidated view of costs of their supply chains. This constrains their ability to accurately identify opportunities and problem areas, and prioritize supply chain investments; and also constrains their ability to execute simple profitability analysis accurately. Creating a broad cost view of the supply chain requires careful analysis, planning, and processes to gather data, however, it allows for quickly analyzing the impact of changes, even predict such changes, and manage an ever-evolving supply chain for the optimal corporate efficiency.
Collaborative Flowcasting
The completely integrated retail supply chain is now a reality – providing substantial bottom-line benefits for both manufacturers and retailers. Changes at the stores are instantly visible to the manufacturer’s plants, and everyone in the extended supply chain is working to a single set of numbers.
Ethical Sourcing: Securing Values As Well As Value In The Supply Chain
The completely integrated retail supply chain is now a reality – providing substantial bottom-line benefits for both manufacturers and retailers. Changes at the stores are instantly visible to the manufacturer’s plants, and everyone in the extended supply chain is working to a single set of numbers.
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FACTS & STATS
The domestic broadband equipment market will shrink by more than $3.2 billion (or 36%) over the next three years. (TIA)
US spending on access equipment should fall 27% this year and keep declining for the next two years before springing back to growth (TIA)
Poor coordination of the supply chain in the U.S. food industry wastes $30 billion annually. (Wharton)
Of all U.S. retail products, 7 percent are out of stock at any one time, while goods on promotion are out of stock more than 15 percent of the time. (AMR Research)
There were over 79,000 transnational corporations and 790,000 foreign affiliates in 2007. (United Nations)
On average, the share price of a company drops 9% within one day after a report of a supply chain disruption. (PriceWaterHouseCoopers)
Automakers, which rely on a vast network of suppliers and partners, typically pay suppliers for parts 45 to 60 days after they’re shipped. In the interim, suppliers borrow against these billings, or receivables, to pay workers and fund operations. (Washington Post)
Over 50% of financial executives admit their companies' performance has been adversely affected by logistics disruptions and underperforming supply-chain partners. 40 percent of finance executives state that there is "room for improvement" in how their companies formally assess supply-chain risks. (CFO Magazine)
In the U.S., 99 million jobs in all industry sectors depend on the U.S. supply chain and the transportation and distribution sector provides another 11 million jobs. (U.S. Chamber of Commerce)
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ARTICLES
6/8/2009 • Leading the Logistics Pack • Journal of Commerce
6/5/2009 • Apple tops supply chain survey • SupplyChainStandard.com
6/4/2009 • Worrisome Trend in Retail Label Requirements • Supply Chain Digest
6/1/2009 • Supply Chain: Problems and Solutions • Aviation Maintenance
6/1/2009 • Managing Supply Chain Risk • Automation World
5/30/2009 • Opinion: Securing America’s Pharmaceutical Supply Chain • Pharmaceutical Commerce
5/27/2009 • Start-up Launches Supply Chain Management in the Cloud • Managing Automation
5/21/2009 • Inexpensive ways to keep e-mail clean • ZDNET Asia
5/18/2009 • Clarity Is Missing Link in Supply Chain • Wall Street Journal
5/18/2009 • Unresponsive data centres can lead to supply chain chaos • Retail Technology Review
4/10/2009 • India: A Growing Link in the Global Supply Chain • BusinessWeek
4/6/2009 • Idea: Supply-chain management • Economist.comk
4/3/2009 • Global CIO: Global Supply Chains And The CIO n • InformationWeek
4/1/2009 • Ready for Anything • CIO
3/20/2009 • The Future Value Chain • Manufacturing.net
2/19/2009 • A Google Approach to Supply Chain Management • Logistics Viewpoints
1/12/2009 • Connecting The Dots • Forbes
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EVENTS
3rd Hi-Tech & Electronic Supply China Summit
September 29-30 - Amsterdam
The Hi-Tech & Electronics Supply Chain Summit is the only exclusive, senior-level event for Supply Chain Executives from Hi-Tech & Electronics Manufacturers and Retailers. Featuring industry-led keynote presentations, case studies, panel debates and high-level networking, this is a crucial opportunity for any executive striving to create a world-class supply chain in this industry.
7th Cold Chain Distribution for Pharmaceuticals
September 21-24 - Philadelphia
Cold Chain professionals have come to rely on IQPC’s annual conference in Philadelphia to stay up to speed with industry developments for cold chain management. Only at the 7th Cold Chain Distribution for Pharmaceuticals, will you have the opportunity to network with the largest group of cold chain professionals, regulators and logistics providers.
SCM Logistics
Oct. 13-16 - Signapore
SCM Logistics in Singapore is the voice of not just the Asia Pacific supply chain community, but it is the voice of the global community - a community that recognizes the increasing importance of doing business in China, Korea, India, everywhere. A community that is truly local, regional and global in nature. It is the perfect environment for you to showcase your products, introduce new services or solutions and engage in 'face to face' marketing with your target audience.
IT Management Conference
October 14-16 - New York
The IT Management Conference will bring together the most influential IT leaders for 3-jampacked-days where you will improve your IT management knowledge and skills, do lots of power-networking and have great fun while learning to be a better leader. Included in the conference is access to the all-day IT Management Expo where you will gain insight into the most cutting-edge products and services exhibited. You will discover new tools that can make your job easier and your work more efficient which in turn makes you a more effective leader.
3rd Sustainable Supply Chain Summit
October 14 - San Francisco
The Sustainable Supply Chain Summit consists of plenary sessions on crucial green supply chain management issues, as well as full break-out sessions focusing on environmental issues specific to procurement, manufacturing, and transportation & logistics.
The truckIT Forum
October 20-21 - Dallas
Number one industry Forum for commercial fleet technology. Featuring high-level presentations from industry experts, intense discussion and exclusive networking opportunities, the Forum will form a crucial cornerstone in IT planning and strategy for any fleet executive.
Hi-Tech & Electronics Supply Chain Summit USA
November 9-10 - San Jose, CA
The Hi-Tech & Electronics Supply Chain Summit is the only exclusive, senior-level event for Supply Chain Executives from Hi-Tech & Electronics Manufacturers and Retailers. Featuring industry-led keynote presentations, case studies, panel debates and high-level networking, this is a crucial opportunity for any executive striving to create a world-class supply chain in this industry. Roundtable discussions topics: Security: Protecting your supply chain from counterfeits, theft, damage and more. Digital Supply Chain: The impact of downloads on the hi-tech supply chain. Reverse Logistics: Nitty gritty details that make a difference. Horizontal Collaboration: Discuss opportunities with potential partners. Green: Share best practices and cost-reducing green policies
FABTECH International & AWS Welding Show including METALFORM
Nov. 15 - 18 - Chicago
The MEGA event anticipates hosting over 1,000 exhibitors, drawing an expected 35,000 attendees and featuring thousands of live equipment demonstrations throughout pavilions dedicated to metal forming, fabricating, tube and pipe, stamping, lasers, thermal spray and welding.
7th European 3PL Summit
November 24-25 - Brussels
The business strategies of partners and competitors, and how to leverage your 3PL-customer relationships control costs, mitigate risks, increase efficiency and visibility, and be prepared to gain market share the moment the market turns around. The 3PL Summit consists of CEO 3PL presentations, high powered panel sessions debates and exclusive workshops - combined with presentations and insights from multinational shippers, World Class networking, a focused exhibition and the 'European 3PL Awards Ceremony'. Audience: Manufacturers and retailers, Logistics companies/ 3PLs, Carriers, Freight forwarders, Cutting-edge small & medium size operators, Logistics & Supply Chain executives, Sourcing & Procurement executives.
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BLOGS
Clean Break
Clean Break focuses on emerging trends, technology and investment opportunities related to alternative and renewable energy sources. It covers politics as it relates to renewable energy, the environment, natural gases, book reviews and new products.
InfoSys Supply Chain Management
The Infosys global supply chain management blog enables leaner supply chains through process and IT related interventions. Discuss the latest trends and solutions across the supply chain management landscape.
Logistics Viewpoints: Read Think Share
Logistics Viewpoint is providing logistics professionals with clear and concise analyses of Logistics Trends, Technologies, and Services. The blog is brought to you by ARC Advisory Group, the premiere analyst and consulting firm focused on logistics, supply chain, and manufacturing.
Supply Chain Innovation
This site is focused on different innovative concepts in supply chain. The emphasis is primarily in two areas: new technology applications and new ways of organizing and configuring supply chain structures and processes to improve the flow of items and enhance customer service.
At Supply Chain Management
A blog all about supply chain management.
Blog on Log
Insight, foresight for the dawning conceptual age in the global logistics, transportation and supply chain markets
SupplyChainDaily.com
SupplyChainDaily scours the internet to identify the articles that are most interesting to you based upon your learned and declared interests - even as they change over time.
Supply Chain Network
The online home of the SCN Supply Chain Network Project.
Supply Chain Reaction
What's happening in the electronics supply chain that will change the way business is done? News Editor Suzanne Deffree looks at environmental regulations, RFID, inventory levels, globalization, distribution, and a host of other issues that influence the electronics supply chain.
Supply Chain Star
SupplyChainStar is a online resource for supply chain software directory and supply chain software news.
Supply Chains Rock
Christopher Sciacca blogs all about supply chains.
Supply Excellence
SupplyExcellence is the first blog dedicated exclusively to fostering and accelerating supply management excellence.
SupplyChainer
A one-stop source for supply chain and logistics news.
Technology Forecasters Weblog
The analysts and consultants of Technology Forecasters, Inc. contribute news and articles about supply chain management, logistics, outsourcing and environmental best practices.
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BOOKS
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Supply Chain Optimization (Applied Optimization)
Supply Chain Optimization captures the latest results in a segment of current research activity in supply chain management. This research area focuses on applying optimization techniques to supply chain management problems. The research papers that make up the volume provide a snapshot of state-of-the-art optimization methods within the field. This book presents rigorous modelling approaches for supply chain operations problems with a goal of improving supply chain performance (or the performance of some segment thereof). It contains high-quality works from leading researchers in the field whose expertise fits within this scope. The book provides a diverse blend of research topics and novel modelling and solution approaches for difficult classes of supply chain operations, planning, and design problems. |
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Logistics and Retail Management: Emerging Issues and New Challenges in the Retail Supply Chain
The third edition of Logistics and Retail Management has been substantially updated to take account of recent developments in retail logistics. Retailers have recognized the need to have more involvement in supply chains and noted that benefits can be achieved in both service levels and cost reduction. This book brings together well-known academics and practitioners, who share their research, ideas and experience of current thinking on supply chain management in retail. Reflecting the changing dimensions of retail supply chains and logistics, the third edition includes new chapters on availability and environmental issues combined with substantially revised chapters on other topics.
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eBusiness & eCommerce: Managing the Digital Value Chain
This textbook focuses on the members of the digital value chain for eBusiness and eCommerce and dedicates a separate chapter to each of them: eProducts and eServices, eProcurement, eMarketing, eContracting, eDistribution, ePayment, as well as eCustomer relationship management. In addition to business models and business webs, digital procurement and marketing processes such as electronic negotiation processes, security questions with digital signatures, as well as electronic supplier relationship management and customer relationship management are also addressed. The topics are described using explicit procedures and descriptive examples of their application. A case study describing the gradual creation of an electronic webshop for DVDs is developed over the course of the book. |
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Collaborative Planning in Supply Chains: A Negotiation-Based Approach
This book deals with collaborative planning, an approach to supply chain planning which aims to coordinate planning tasks of independent supply chain partners while respecting their local decision authority. It gives an introduction to collaborative planning, shows how it is embedded in the broader subject matter of supply chain management, and reviews findings of related literature. At its core, it provides a step-by-step description of a negotiation-based, practice-oriented approach to collaborative planning at the medium-term level of master planning between two supply-chain partners, a supplier and a single customer. Subsequently, this basic concept is extended to cover supply chains with multiple partners and planning on a rolling basis. Implications of collaborative planning on supply contracts are sketched out, and incentives for cooperative behavior by the supply-chain partners are analyzed by applying concepts of game theory. The second edition is completely reworked and updated and has become even more accessible. |
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Global Sourcing Logistics: How to Manage Risk and Gain Competitive Advantage in a Worldwide Marketplace
More than ever, global sourcing is an economic necessity for companies large and small, and in every industry. But with advantages in price and terms come new risks that businesses must approach effectively lest their supply chain -- and ultimately the whole enterprise -- be undermined. Global Sourcing Logistics offers businesses a blueprint for creating standard operating procedures for managing the risks of their inbound supply chains. A must-have resource for all sourcing, supply chain, risk management, and import/export professionals, the book features tools for creating a comprehensive program to ensure competitive advantage while avoiding the pitfalls that can undermine even powerful businesses and seasoned supply chain veterans. |
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The Sourcing Solution
The purchasing function is in the middle of unprecedented change. The transformation is being driven by globalization in consumer and supplier markets, as well as by rapid technological advances that facilitate procurement on any scale. The Sourcing Solution offers a clear overview of the new tools of sourcing success, including e-commerce and Internet strategies, supply-chain management technology, inventory auction sites, strategic sourcing initiatives, offshore and international sourcing, and much more. Author Larry Paquette brings his considerable experience to this engaging and accessible guide, designed to give readers practical ideas for use in their own organizations and throughout their careers. |
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New Directions in Supply-Chain Management: Technology, Strategy, and Implementation
Technology has introduced dramatic new efficiencies to supply chain design, management, and control--but only to those who can open their minds to these new methods and strategies. This book presents innovative articles from eighteen of today's top young Ph.D. scholars, each based on discussions at the 2000 Frank Batten Young Leaders Forum of the College of William and Mary. These "rising stars" from the country's most prestigious operations management programs each take a fresh perspective on current practices and future directions in supply chain management and overall business strategy. |
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The Incredible Payback: Innovative Sourcing Solutions That Deliver Extraordinary Results
Every day, companies lose billions of dollars in bottom-line profits because they are not doing strategic sourcing. Supply chain managers are currently in the best position they ever have been, capable of making significant contributions to enterprise profitability and growth because they control 50 to 90 percent of product costs. |
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Profit-Focused Supplier Management: How to Identify Risks and Recognize Opportunities
Profit-Focused Supplier Management features analysis tools and templates for more effective organization and easier access to comprehensive information. A practical tool for supply chain executives, operations officers and professionals responsible for mazimizing productivity and return through better supply processes. |
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The Supply Chain Network @ Internet Speed: Preparing Your Company for the E-Commerce Revolution
The power of technology is completely transforming business operations, radically boosting speed, efficiency, and shareholder value. One of the newest and most promising applications of electronic technology is in supply chain management, the distinctly unglamorous but absolutely essential steps that take place between procuring raw materials and shipping final products. For executives and managers involved in manufacturing supply chains--whether suppliers, manufacturing assemblers, wholesalers/distributors, retailers, or transportation providers--this practical, step-by-step guide explains how to create cost-effective, state-of-the-art fulfillment capabilities. |
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