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MASTERING MPM CERTIFICATE PROGRAM

A Marketing Performance Measurement Initiative
The CMO Council offers a Mastering MPM Certificate Program to independently assess and certify the marketing performance measurement competencies of marketing practitioners. The program will provide participants with an independent validation of MPM knowledge and expertise and professional qualification to help improve career advancement. Further, participants will be prepared to provide MPM leadership within their organizations to help establish and/or further the development of a formal MPM system.

This program benefits organizations by providing participants leading-edge knowledge and best practices that can be applied to establish an MPM program or improve an existing program. Participants will be prepared to provide immediate added value to their organizations by helping to create an MPM culture, defining an MPM framework, and executing specific MPM tactics that will help improve ROI, marketing efficiency, and effectiveness.

The MPM Certificate Program begins Monday, March 5th and concludes Friday, May11, 2007. The program consists of online participation and independent study. The curriculum includes the completion of an MPM Self-Assessment Audit, prescribed core readings, three topical webcasts, and an MPM independent project report, which will be assessed by the program’s Academic Directors.

The program fee is $495 per registration and includes one year free access to the CMO Council's MPM Forum Library, a $250 value. View MPM Forum Academic Director Bob Nelson's detailed overview of the Mastering MPM Certificate Program »

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MASTERING MPM IN-COMPANY PROJECT

Overview

Participants will use the results of the MPM Self-Assessment Audit to develop a one page project proposal that will be submitted to the program's Examiner for approval. The proposal will focus on one key MPM area that could improve the organization's marketing effectiveness. Once approved, participants will fully develop a plan to implement their proposals. The project is intended to serve as a program deliverable that can be taken to the participant's organization and operationalized.

Aims

The in-company project is a central part of overall program. The project is intended to allow course participants to gain an in-depth appreciation of the issues surrounding MPM and to demonstrate this appreciation in the final project report. In addition the project affords participants an opportunity to apply and test some of the concepts and frameworks presented in the readings and webinars. MPM Certification is contingent on successfully completing the project to a level which the External Examiner deeps to demonstrate MPM compentency.

Requirements

Each participant is required to produce a report on a topic of their choosing. The report should be based on MPM issues arising within the participants own firm and reflect their responses to the MPM Self Assessment Audit.

Phase 1 Project Proposal

A one page overview of the project proposal should be emailed to the External Examiner for approval.

Phase 2 Final Project

The final deliverable should be written in the style of consultancy report addressed to the company’s management. To this end it is essential that the report should have a high level of practical relevance for the firm. The report (30 pages max excluding appendices) should again be emailed to the External Examiner.

The report will typically include the following sections

  1. Executive summary
  2. Introduction / Aims
  3. Background
  4. Methodology / Approach
  5. Findings
  6. Analysis
  7. Conclusions / Recommendations
  8. Bibliography
  9. Appendices
Criteria for Evaluation

The in-company projects will be assessed on three equally weighted criteria

  1. Managerial relevance.
  2. Degree to which aims have been met
  3. Demonstrated appreciation for the issues, challenges and best practices in MPM

As the final deliverable is to be written in the style of a consultancy report, our strong recommendation is that you should prepare the report with an internal (company) audience in mind. This will help to ensure that the report maintains managerial relevance – one of the three criteria specified above. Ideally, you should submit the report to your company management prior to submitting it to the Academic Director. However, this is not a requirement of the program.

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MASTERING MPM ACADEMIC DIRECTOR

Bob Nelson ROBERT NELSON
Bob managed the CMO Council's MPM Task Force team and was a co-author of the CMO Council's landmark MPM Report. He has over 30 years of experience marketing both consumer and technology global brands, both on the company side and through his brand optimization consultancy, nelsonbranding. Bob held a variety of senior-level marketing positions with Samsonite, Memorex, Kensington, U.S. West, and Internet start-ups and has consulted with brands as diverse as Driscoll's Strawberry Associates and the Shop At Home television network to Expedia.com. He co-developed several technology global branding practices studies and also conducted research to evaluate global communication strategy effectiveness. He holds an M.S. in Mass Communications from San Jose State University, where he also served as an adjunct advertising professor.
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MASTERING MPM EXAMINER

Don O'Sullivan DON O'SULLIVAN
Don led the CMO Council's MPM Task Force research program and was responsible for the analysis and final Measures and Metrics: The Marketing Performance Measurement Audit report for both North America and Europe and was a co-author of the CMO Council's landmark MPM Report. He is a member of faculty in the Department of Management and Marketing, University College Cork, Ireland. His principal academic interest is in the impact of marketing on company performance in the technology sector. He is an internationally published author and his case studies on technology marketing are taught in business schools across Europe . Don has been a visiting lecturer in universities throughout the world from Notre Dame in the U.S. to Dushanbe in Tajikistan (CIS).
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