2005 MPM FORUMS
The CMO Council's 2005 worldwide Marketing Performance Measurement (MPM) Forum Series brought together top marketing executives in a unique, open exchange of views and opinions on how to introduce Marketing Performance Measurement disciplines, processes and solutions to enterprise organizations.
Through stops in Silicon Valley, Orange County, Chicago, Boston, New York, and internationally in London and Munich, Forum participants learned from brand name headliners and peers who shared real-world experiences on what it takes to align internal constituencies and gain management consensus on key performance indicators (PKIs) and criteria for determining ROI.
They also gathered knowledge from CEO's who spoke candidly about their expectations and requirements for what marketing should deliver in generating tangible business value.
One common theme heard throughout: While MPM systems are top of mind with most marketers, many have yet to implement them. This is also a key finding of the CMO Council's "Measures & Metrics: The European Marketing Performance Measurement Audit," this year's follow-up to the watershed North American MPM report from 2004.
This survey, fielded in Europe from March to June, drew nearly 200 responses from senior technology marketers. Topics explored in the study included the extent of MPM adoption; factors driving interest in MPM; levels of satisfaction with current ability to measure marketing; primary challenges in MPM adoption; levels of investment in MPM; and return on investment via MPM. |