Key Shifts Required to Achieve Responsiveness
Critical Omnichannel Touchpoints for Marketers and Consumers
What Are The Top Methods By Which Marketers Can Drive Revenue And Improve Margin?
72% of consumers say they will choose one brand over another if they are made to feel special
Consumers are four times more likely to stop shopping with a brand after a bad experience
65% of consumers report that "staff interaction" highly influenced their decision to buy more products from a brand
32% of Millennials rank the ability to buy online and then pick up in store as very valuable
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