HIGHLIGHTS
Report Cover for Customer Experience Dynamics

Customer Experience Dynamics

Defining the Requirements for a Strong CX Ecosystem

The Customer In Context Report Cover

The Customer in Context

Understanding the Real Expectations of Today's Connected Customer

The Age of the Adaptive Marketer

Meeting the Needs of the Connected Customer with Adaptive Brand Content

Sep 19, 2017

SALES AND MARKETING NEED TO STEP UP AND OWN ORGANIZATION-WIDE CUSTOMER EXPERIENCE STRATEGY SAYS NEW CMO COUNCIL STUDY

Research Reveals Gaps in Customer Intelligence and Experience Delivery Limiting Opportunities to Grow Revenue and Empower the Customer-Centric Enterprise More

Aug 30, 2017

CMO COUNCIL PREDICTS BRAND AND TELCO PARTNERING WILL DRIVE OMNI-CHANNEL MARKETING EFFECTIVENESS GLOBALLY

Milestone Research of Telco and Brand Marketing Leaders Reveals Strong Interest in Strategic Partnering Around Customer Insight, Engagement and Revenue Growth More

Aug 17, 2017

AI POWERS NEW LEVELS OF MARKETING TRANSFORMATION

Cover Story in CMO Council’s Latest eJournal Explores the Promise of Artificial Intelligence in Marketing (AIM) and How It Is Powering New Levels of Personalization and Efficiency More

Stockholm

Dinner Dialogue

OCT
3

Context Commerce + Customer: Best Practices to Exceed Expectations (Stockholm)

Join the CMO Council, in partnership with SAP and Accenture, at our upcoming dinner dialogue event being held on October 3, 2017, in Stockholm.

2017-10-03 18:30:00 2017-10-03 19:30:00 Europe/Stockholm Context Commerce + Customer: Best Practices to Exceed Expectations (Stockholm) Join the CMO Council, in partnership with SAP and Accenture, at our upcoming dinner dialogue event being held on October 3, 2017, in Stockholm. Stockholm, Sweden CMO Council cmoteam@cmocouncil.org
  • Marketeers today are channel watchers who must constantly meet, react and transact across multiple platforms. Our influence lies directly in our ability to engage and message directly with our customers across these constantly changing channels, impacting revenue and driving the business forward. This is the job of today's CMO. Kim Thipe
    Chief Marketing Officer
    South African Airways

    CMO Council in the News

    Study: Alignment of Physical, Digital Touchpoints for Omnichannel Experience

    Printing Impressions

    According to a recent survey, the Chief Marketing Officer (CMO) Council reports that responsiveness at the speed of digital will quickly become the consumer’s standard expectation, even for phys ... More

    New CMO Council Study Calls For Alignment Of Physical And Digital Touchpoints For Omnichannel Experience

    What They Think

    Production of physical touchpoints are delaying the delivery of true omnichannel experiences. ... More

    Executive Appointments

    INDIANAPOLIS COLTS

    Roger VanDerSnick

    Chief Sales and Marketing Officer

    FUBOTV

    Yale Wang

    VP, Head of North American Marketing

    MIKE DWYER

    Goodyear

    Chief Marketing Officer

    CETERA FINANCIAL GROUP

    Michael Zuna

    Chief Marketing Officer