Having spent more than 20 years in senior marketing and communications roles in major global law firms, Lucy brings a wealth of market-leading experience to the role, including a huge amount of experience internationally. Lucy is a regular speaker at industry conferences and is often featured in trade publications as one of the industry’s market leaders. She is also passionate about the use of technology to improve client engagement and business performance, having led the implementation of significant infrastructure upgrades on numerous occasions. A champion of Diversity and Inclusion, Lucy has throughout her career played a major role in improving law firms’ approach to this important issue.