Key Shifts Required to Achieve Responsiveness
Critical Omnichannel Touchpoints for Marketers and Consumers
What Are The Top Methods By Which Marketers Can Drive Revenue And Improve Margin?
32% of Millennials rank the ability to buy online and then pick up in store as very valuable
Only 45% of retailers cite omni-channel efforts as a top priority for their business in 2015.
Omnichannel shoppers have a 30% higher lifetime value than those who shop using only one channel.
90% of customers expect consistent interactions across channels.
64% of marketers cite lack of resources and investment as their top barrier to omnichannel marketing.
55% of companies have no cross-channel strategy in place.
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