Matt Taylor is a diversified marketing and communications executive with over two decades of experience driving success and innovation within the financial, professional services, and manufacturing industries. He has earned a reputation as a trusted advisor to C-suite and executive leaders, consistently delivering innovative solutions that align with strategic business goals. Matt is also an ideator with a proven ability to generate concepts, expand into new markets, and create differentiated client experiences. Additionally, he is a lean six sigma black belt with a keen expertise in change management and business optimization. Serving as the CMO of Enterprise Clients and Innovation at Aon, Matt manages a team responsible for developing and executing marketing strategies and programs for the firm’s largest multinational clients. Notably, he established client councils made up of 200+ C-suite clients, convening them regularly to provide a unique client experience and exclusive access to the firm’s leaders, enhancing the firm’s client- centric approach and differentiating themselves from competitors. In addition, he is known for being a strategic and trusted advisor to the firm’s CEO of Enterprise Clients, Chief Client Officer, and Chief Innovation Officer, delivering key insights and recommendations informed by a deep understanding of the firm’s business objectives, client needs, and emerging market trends. Prior to his role at Aon, Matt had an impressive career with General Electric, ending as a Senior Business Communications Leader for GE Transportation, where he led all communications for the sales organization and equipment and services businesses, comprised of over 2,000 employees and $3.3B in annual revenue. He brings unique quality management experience, having served as a Lean Six Sigma Black Belt with GE Capital for two years. In this position, he pioneered a process improvement initiative to reduce cycle times for deal underwriting processes by 76%, streamlined the customer onboarding processes, and successfully implemented a cutting-edge IT system to support these efforts.
As an authentic and confident leader, Matt prioritizes trust and integrity in all interactions and has been recognized as a trusted consultant who can be brought into any meeting or situation with complete transparency. He is committed to creating a supportive work environment for his team and takes pride in fostering a culture of openness and authenticity while setting clear priorities. His compassionate approach to people management ensures that the members of his team feel valued and supported. Matt’s experience is global, having supported business leaders across diverse regions, including Europe, APAC, LATAM, the US, and Canada. In addition to his professional experience, Matt holds a Bachelor’s Degree in Marketing Management from Syracuse University, an MBA from Northern Illinois University, and a Masters in Integrated Marketing Communications from Northwestern University. An active community member and board leader, he currently serves on the Ragan Communications National Leadership Council and the Public Relations Society of America and was formerly on the Board of Directors for the Chicagoland Chamber of Commerce.