We are all competing on customer experience, and the bar is being raised. Every department, every person, and every process must embed the customer in its DNA.
You must be prepared to build a new vision and new strategy to attract and engage with generational talent. In today's world, everyone owns the customer experience and your employee experience is now a critical success factor.
An era of unprecedented change is upon us, driven by the pace of digital technologies. Get a grip on a fast moving landscape of solutions and find innovative ways to provide data-driven customer experience excellence.
At this event, you will engage in strategic conversations with cross functional and cross industry executives charged with elevating the customer experience, guaranteed to generate new ideas. You will also keep your contact list building and your engines revving while enjoying many unique networking events.
Learn more here: https://go.frost.com/cxcentricwork