Sponsors and Partners:
About sponsor
Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop. Each month, more than 700 million people view and share authentic opinions, questions and experiences about tens of millions of products in the Bazaarvoice network. Our technology platform amplifies these voices into the places that influence purchase decisions. Network analytics help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales and loyalty. Headquartered in Austin, Texas, Bazaarvoice has offices in Chicago, London, Munich, New York, Paris, San Francisco, Singapore and Sydney.
Customers—and their expectations for relevant exchanges and experiences with the brands they do business with—have forever changed the rules of engagement. To better understand the new mandates and realities that marketers face when engaging with today’s digitally connected customers, the CMO Council, in partnership with Bazaarvoice, has launched a thought leadership initiative aimed to understand both marketer and customer positions around the customer journey, customer loyalty and the insights needed to exceed expectations.
Among the topics to be covered in this research are:
This white paper, produced by the CMO Council, in partnership with Bazaarvoice, explores consumer expectations around personalization and the challenges that marketers must overcome in order to provide the targeted, relevant communications that consumers want. More
