Vinay Bhatia is currently the Customer Care Associate and VP of Marketing and Loyalty at Shopper Stop Ltd. Post receiving his MBA in 1992, he has 16 years experience in Sales & Marketing across various categories namely, Retail: Shoppers Stop & Pantaloon Retail, FMCG: Marico, and Durables: Asian Paints & VIP Luggage. In his current assignment he manages the Marketing & Loyalty (First Citizens Club) functions at Shoppers Stop. Some of his specialties include Domain expertise in Sales & Marketing and Retail.