REPORT

SELECTED CONTENT FROM THE REPORT

Interviews

Interview

Jeff Gooding

Senior Director of Marketing and Advertising, Ace Hardware

Ace Hardware—the largest hardware retail cooperative in the world—prides itself on high-quality customer service and truly connecting with their surrounding communities. Though Ace Hardware utilizes certain technologies to build a competitive advantage, the brand still advocates for the classic ... More

Interview

Bill Beck

General Manager, Kitchen, Whirlpool

Whirlpool—the world’s leading home appliance manufacturer—is introducing a new line of connected appliances and employing a family-oriented aftermarket strategy that saves money, effort and time for customers. Over the coming years, more and more appliances will be IoT-connected, however toda... More

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