Report

Strategy 2017: Are You Asking the Right Questions to Get Customer Experience Right?

While marketers made great strides in taking ownership of customer experience (CX) strategies in 2016, recent research from the CMO Council reveals that 49 percent of marketers believe they are only able to deliver connected, personalized, data-led experiences only some of the time ... More

Press Releases

Apr 16, 2008

CMO Council to Launch New Chapter in Africa

Regional Expansion by Influential Peer-Powered Global Network Spearheaded by Bizcommunity.com from South Africa, the Country Leading African Growth.

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Apr 14, 2008

Marketers are Flying Blind When it Comes to Leveraging Customer Data and Analytics, Reports the CMO Council

Lack of Customer Data Sharing, Integration and Insight is Impacting Competitiveness, Retention Rates, Revenue and Profitability.

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Jan 10, 2008

Technology Marketers Challenged to Reorganize Around Customers

CMO Council Study Finds Customer Affinity Is New Measure of Marketing Effectiveness; Vendors Struggle to Establish Customer-Centric Business Practices

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Jan 2, 2008

CMO Council To Give The Channel A Peer-Powered Voice To Optimize Performance And Relationships

Channel Performance Board Launches with Release of New Research Initiative to Assess the State of Vendor / Dealer Channel Relationships

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Dec 14, 2007

Success in Sonoma

120 marketers gather at the Elite Retreat.

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Nov 26, 2007

AT&T, Allstate, Farmers, Nortel, And Oracle Executives Address Pressing Strategic Marketing Issues At CMO Summit

Two Dynamic Headline Sessions to Address Power of Analytics and Rethinking Global Marketing Operational Models

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Nov 19, 2007

CMO Council Launches Global Research Study Focused on Identifying Challenges and Best Practices in Customer Retention

Thought-Leadership Program-Sponsored by CSC, IBM and D&B- Will Address Ways to Combat "Customer Churn and Marketing Burn"

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Oct 17, 2007

Marketers Confront Brand America to Unlock Potential in Growing Global Business

CMO Summit Keynote Speaker, "Rebuilding Brand America" Author Dick Martin, to Delve into the State of America's Brand Promise and How Marketers Can Safeguard Global Business

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Oct 4, 2007

Less Burn, More Return: CMO Council Gathers the Elite in Marketing to Address How to Allocate, Advocate, and Account for Marketing Spend

The CMO Summit Becomes an Elite Retreat to Frame Best Practices to Eliminate the Agony of Allocation and Map the Optimized Marketing Operational Model

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Sep 8, 2007

CMO Council and Boston Consulting Group Launch Global Research Initiative Focused On Go-To-Market Capabilities

Thought-Leadership Program Will Highlight Best Practices to Help Multinational Companies Enhance Marketing and Sales Effectiveness

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Jun 1, 2007

GE Money, AAA, Expedia and Xerox Headline June 7 Secure the Trust of Your Brand Webcast Call Center Exposure: Limiting Leaks & Peeks

Complimentary Online Event Tackles the Vulnerabilities, Realities and Strategies For Ensuring Brand Integrity and Call Center Security

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Mar 12, 2007

Challenged to Change, Senior Marketers Seek to Refocus, Reskill and Realign Their Organizations

CMO Council '07 Outlook Report Reveals Widespread Restructuring, Agency Turnover, Talent Deficiencies, Upward Spend Trend and a Metrics Mindset

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Mar 6, 2007

CMO Council's Highly Regarded

Online Curriculum Program Trains Marketers to Embrace Marketing Performance Measurement

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Mar 4, 2007

CMO Council to Launch Middle East North Africa (MENA) Chapter

Influential Peer-Powered Global Network of Senior Marketers Announces Launch at 2nd World CEO Forum; Regional MENA Headquarters Will Base in Dubai

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